Privacy Policy

Privacy Policy in Brief

Southbourne Accountancy & Business Services takes your privacy very seriously and knows that you care how your personal data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law. 

The following discloses our information gathering and dissemination practices for the website at URL: www.southbourneaccountancy.co.uk, when you contact us by email or phone or contact us via social media: 

  • Southbourne Accountancy & Business Services does not disclose visitors’ information to third parties. 
  • Any information that you provide us with, whether it be business or personal information (such as your name or address), cannot be seen by third parties. 
  • This site may at times contain links to other, third party websites; Southbourne Accountancy & Business Services is not responsible for the privacy practices or the content of such websites.
  • This privacy statement is not presented as a legally binding contract. 
 

Privacy Policy in Detail 

 

Information We Collect and Use 

 

There are sections in our website where we may ask you to register in order to gain access to high value documents, or to be able to download various items, or to make contact with Southbourne Accountancy & Business Services. Any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us.  

Any information you provide will remain the secured property of Southbourne Accountancy & Business Services. Under no circumstances will it be sold or rented to any third party. Southbourne Accountancy & Business Services may, however, use your contact information to send you any information you have specifically requested or any other information or news about our company and services. Your details may be used in an aggregated form for marketing analysis of our website traffic. 

 

In addition to any personal information you may provide, Southbourne Accountancy & Business Services may, on occasion use software or other tools that enable the collection of relevant technical information, for example the IP address (Internet protocol) (IP), the operating system deployed on your computer, the browser used for access, various traffic patterns, as well as the address of any referring websites. Southbourne Accountancy & Business Services always traces how a visitor arrives at the website, however we will not attempt to gather information from websites that you have visited prior to visiting the Southbourne Accountancy website. 

 

 

Use of Personal Information 

 

Southbourne Accountancy & Business Services may use your personal information for the following purposes: 

To enable you to use the site without repeatedly entering passwords or logins. 

  • To provide information or services that you have requested.
  • To help us manage our content to ensure it is relevant and appropriate to you. 
  • To alert you to company news, events, new services and other updated information from Southbourne Accountancy & Business Services. 
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What is Personal Data? 

 

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. 

Personal data is, in simpler terms, any information about you or your clients that enables you or them to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers. 

 

Hyperlinks to Other Websites: 

 

  • Southbourne Accountancy may provide links on our site that direct to external, third party websites. 

  • We have no control over the content other sites, nor the usage of information they gather. 

  • We recommend that you always review the privacy policies at any third party sites you visit; they may not follow the same policies as us. 

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Opting Out 

 

This site gives users the following options to discontinue receiving future communications by any of the following means:

  • Send an e-mail to debbie@southbourneaccountancy.co.uk indicating your request to be unsubscribed from a specific list. 
  • In writing to: Southbourne Accountancy & Business Services, 2 Hither Green, Southbourne, PO10 8JA. 
  • You can call our us on this telephone number: 07307 186302 
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Our Use of Cookies 

 

The Southbourne Accountancy website may use a “session cookie” to identify your browser “session” as you move between pages on the website and perform activities. The website cookie allows our website to recognise each subsequent request from your browser as being the same browser that made the initial request to our website. 

 

By knowing that each subsequent request is related to the first, our website is able to track your actions as you move around the website and to provide interactive features. By analysing how our website is being used in general, we can improve the website experience for future visitors.  

Cookies are a very small text file that is stored on your device (for example, your PC or your phone) by your web browser. It contains a simple text code that your browser sends back to our website each time you browse to a new page. This allows the website to look up your specific session and associate data for that session with your browser. The data itself is not stored in your cookie but on the server(s) operating the website. 

 

By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third Party Cookies are used on Our Site for advertising purposes such as Google Analytics and Facebook Ads (pixel). These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them. 

 

Google Analytics 

 

The Southbourne Accountancy website uses cookies to allow Google Analytics to function correctly. Google Analytics is a free web analytics tools that helps us understand how visitors engage with the Southbourne Accountancy website. Google Analytics collects information anonymously; it reports website trends without identifying individual visitors. The cookies store information such as the number of visits to the website and what site referred the visitor to the web page. We use the information to view reports about how visitors interact with the website and to help us improve the website. A different set of cookies is used for each website, and visitors are not tracked across multiple sites. 

 

To opt out of being tracked by Google Analytics across all websites visit tools.google.com/dlpage/gaoptout 

Google’s privacy policy: www.google.com/intl/en/privacypolicy.html 

 

Age Limitations 

 

By providing us with your data, you warrant to us that you are over 13 years of age. 

 

Third Party 

 

“In order to help us provide you with maximum value, we use GoProposal to generate Proposals, Renewals, Extra Work Orders and our Letters of Engagement. GoProposal stores your personal data in order to send you the required documentation so that we can engage you as a client and for you to confirm acceptance of our services. GoProposal stores your personal data in the UK which means you are fully protected under the GDPR. If you wish to retrieve your personal data from GoProposal or have it deleted, then please contact us. Alternatively, you can visit https://goproposal.com/subject-access-request-form/. For more information view their Privacy Notice at https://goproposal.com/privacy-notice/.” 

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